Refund policy

Everything we sell is made by hand in small batches, and because these are personal care products, we can't accept returns of items that have been opened or used.

Damaged or wrong item? If your order arrives broken, leaking or isn't what you ordered, contact us within 14 days of delivery with your order number and a photo. We'll send a replacement or give you a full refund, your choice.

Unopened items can be returned within 30 days of delivery for a refund of the item price. Return shipping is paid by the customer. Please contact us before sending anything back.

Refunds go back to your original payment method within 5 to 10 business days after we approve them. To start a return or report a problem, reach us through our Contact page.